1. Introduction

The website www.geneveparebrise.ch, operated by Trustway SA, uses cookies to ensure its proper functioning, improve your experience, and analyze traffic.

Some cookies are essential, while others require your prior consent.

2. What is a cookie?

A cookie is a small file stored on your device (computer, tablet, smartphone) when you visit the site.

It allows your browser to be recognized and certain information (preferences, session, audience measurement, etc.) to be remembered.

3. Personal Data Collected

We only collect data necessary for the provision of our services.

The categories of data that may be collected include:

• Identification data: name, first name, address, phone number, email.
• Vehicle data: make, model, registration.
• Insurance data: insurer's name, policy number, supporting documents.
• Navigation data: IP address, browser type, pages visited, duration of visit.
• Data from forms: messages sent via the contact form or when requesting a quote/appointment.

4. Purposes of Processing

Data is processed for the following purposes:

• Respond to contact and quote requests,
• Manage appointments and customer follow-up,
• Prepare and send documents for insurance purposes,
• Improve our services and site navigation,
• Comply with our legal and regulatory obligations,
• Prevent abuse and ensure the security of the Site.

5. Legal Basis for Processing

The processing of your data is based on:

• Your consent (e.g., form submission or non-essential cookies),
• The performance of a contract or pre-contractual measures (e.g., appointment booking, quotes),
• Our legal obligations (e.g., invoicing, administrative management),
• Our legitimate interest (e.g., Site improvement, fraud prevention).

6. Data Transmission

We only transmit your data to third parties when necessary:

• To our technical partners (host, IT service provider),
• To insurance companies or partner garages when you request it,
• To Swiss authorities in case of legal obligation.

Except in these cases, your data is neither sold nor rented to third parties.

7. Hosting and Security

The Site is hosted by Webflow Inc.

We implement all appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or disclosure.

8. Retention Period

Your personal data is retained only for the period necessary to fulfill the purposes for which it was collected:

• Contact / quote data: up to 24 months after the last contact,
• Contractual / client data: up to 10 years in accordance with Swiss accounting law,
• Cookies and browsing data: as specified in our Cookie Policy.

9. Your Rights

In accordance with the DPA and GDPR, you have the following rights:

• Right to access your data,
• Right to rectification,
• Right to erasure ('right to be forgotten'),
• Right to restriction of processing or to object to processing,
• Right to data portability,
• Right to withdraw your consent at any time.

  10. Cookies and Analytics Tools

The Website may use cookies to improve user experience and analyze traffic (for example, via Google Analytics or an equivalent tool). Details regarding the use of cookies, their purpose, and retention period are provided in the separate Cookie Policy.
You can manage or refuse non-essential cookies via the consent banner on the Website.

 11. Policy Update

This Policy may be amended at any time, particularly to comply with legislative or technical developments.

The most recent version is always available on the Website.